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330-572-1888
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Get to Know the Expert: Fusion Voice & Data
Kirk Hendrickson
3CX Platinum Partner
Fusion Voice and Data (FVD) is a VoIP and Internet provider that provides 3CX phone systems throughout Akron, Cleveland and Canton. Led by Kirk Hendrickson, an experienced and trusted local expert, FVD includes a team of five technical support reps who are experts at voice and data communications. Our engineers are committed to listening to clients and offering hands-on service with solutions that have high value and impact.
Kirk has an excellent reputation throughout Ohio, where he has sold and supported hundreds of phone systems, Internet connections, routers and Wi-Fi. Known for his work ethic, professionalism and commitment to his clients, Kirk is highly recommended by clients and business associates alike.
FVD deploys all their 3CX phone systems in a local data center on a VM Ware cluster. Each 3CX instance runs on a 64-bit, Linux operating system. This architecture provides the utmost in security, scalability and reliability. 3CX is a state-of-the-art phone system which is feature-rich, easy to use and flexible. 3CX is an established solution with more than 12 million users, 600,000 installations and 20,000 partners in 190 countries.
From the initial design phase to porting numbers, ordering Internet circuits, through installation and training, the FVD team ensures clear communication and client satisfaction. Most importantly, Kirk takes pride in every 3CX deployed and stands behind their work. All of Kirk’s 3CX customers enjoy a lifetime warranty on FVD provided routers and switches.
You have a lot of things to worry about when running your business. Telecom should not be one of them. Fusion Voice and Data provides end-to-end telecom services tailored to businesses just like yours.
We use 3CX web meeting for video / audio conferences. (CP900, T4 series, T5 series, headsets, CP930W)
The difference is that VoIP phone service provides flexibility and mobility that is not possible with traditional methods. By delivering voice calling functions over internet connections, it allows anyone to use Voice over IP from anywhere via their laptops, desktops, or smart devices.
We typically use 3CX web meeting for video / audio conferences. (CP900, T4 series, T5 series, headsets, CP930W)
Cloud phone system for 10 to 1000 users
WAP’s, Cameras, Switches and a Cloud Key Gen 2+ to manage it all seamlessly and remotely.
Security solutions and SD WAN from SMB’s to Global Enterprises.
Routers, switches and Wi-Fi.
It is our job to find the perfect solution for your needs and budget. This involves assessing your needs, matching those needs with provider capabilities, and negotiating a favorable rate. Our clients want quotes from multiple carriers. Phone company reps only offer products from their company; as a result the proposal is not objective. We present multiple offers, in your language – free of charge. Our clients benefit from expert and unbiased advice without a sales pitch.
We connect our clients with solutions for: Internet Access, Local Phone Service, Long Distance, MPLS, Co-Location, PRI and SIP Service, CloudPBX, Tele-Conferencing and Relocation Management. We have the experience to guide you through the process of quoting, selecting a provider, provisioning, customer service, and billing issues.
We are a full-service provider. This means we can provide the equipment that connects your company to carrier networks. We sell & support equipment like: Routers, Switches, Wi-Fi, VPN, Firewall, SIP Gateways and more. This is a huge benefit to our clients who may need to purchase or lease equipment that is not carrier provided.
Fusion Voice and Data – your single point of contact for end-to-end telecom services tailored to businesses like yours. No one in Akron, Cleveland, and Canton has a better business reputation, and if you give us the chance, we’ll show you why.
Here at Fusion Voice and Data, we assist you in making informed decisions regarding your voice, data, and video communications. We specialize in Phone Systems, Internet Services, Data Networking Solutions including Security, Wi-Fi and Cameras. It is our job to find the perfect solution for your needs and budget. Our experienced and knowledgeable staff is committed to giving you solutions that work and a hassle-free experience. At Fusion Voice and Data, we have exceptional communication solutions necessary to achieve your vision.
When you call us, you’ll be connected directly to one of our friendly staff, so you can expect immediate attention to your inquiry.
So don’t wait – call now!
People enjoy using VoIP telephone service over traditional phone lines. Why? It offers many more capabilities than analog phones. And it can do it all for less than half the cost.
Cloud phone service providers include powerful features not found with standard phone service. Auto attendants, call recording, custom caller ID, voicemail to email, and so much more. Plus, you can take calls and work from anywhere.
VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
If you’ve heard of an IP address, that’s your Internet Protocol address. An IP address is how computers and devices communicate with each other on the internet.
VoIP isn’t actually all that new. Telephony has relied on digital lines to carry phone calls since the late 90s. VoIP is a cost-effective way to handle an unlimited number of calls.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.
Some people use VOIP in addition to their traditional phone service, since VOIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn’t offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.
VOIP makes easy some things that are difficult to impossible with traditional phone networks.
Incoming phone calls are automatically routed to your VOIP phone where ever you plug it into the network. Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls.
Call center agents using VOIP phones can easily work from anywhere with a good Internet connection.
1621 Euclid Avenue
Ste. 720
Cleveland OH 44115
(216) 377-3200 support/billing
(216) 377-3201 main fax
(216) 377-3211 sales
3867 West Market Street,
Suite 136
Akron OH 44333
(330) 572-1880 support/billing
(330) 572-1881 main fax
(330) 572-1888 sales
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